Slip and Fall: When Are NYC Businesses Liable?
Understanding premises liability in New York: when property owners are responsible for slip and fall injuries and what you need to prove your case.
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Property owners have a duty to keep their premises safe. When they fail and you get hurt, we hold them accountable.
A slip and fall can happen in seconds. One moment you are walking through a grocery store or entering your apartment building. The next, you are on the ground with a broken hip or a head injury that will change your life.
These accidents are not random acts of bad luck. They happen because someone failed to maintain safe conditions. A landlord who ignores a broken stair. A store manager who does not clean up a spill. A building owner who skips sidewalk repairs. Lead paint landlord violations follow the same pattern of neglect. When property owners cut corners, innocent people pay the price.
In fiscal year 2023, New York City paid $53.5 million in sidewalk-related claims alone. That figure represents thousands of New Yorkers who were hurt because someone else did not do their job.
Some locations see far more slip and fall injuries than others. Medical facilities top the list, with roughly 4 incidents per 1,000 patient visits. The combination of polished floors, elderly patients, and frequent spills creates constant risk. Settlements in these cases often reach $200,000 or higher because patients are frequently vulnerable to begin with.
Restaurants and bars come next, with greasy kitchen floors and spilled drinks creating hazards throughout the day. Grocery stores face similar problems from produce that falls on the floor, leaking refrigerator cases, and wet entrance mats on rainy days.
But slip and falls are not limited to businesses. Apartment building lobbies and stairwells cause countless injuries when landlords neglect maintenance. Subway platforms grow dangerously slick in wet weather. Office buildings, parking garages, and of course NYC sidewalks all contribute to the problem. Parking garage collapse risk is a growing concern in older structures across the city.
Understanding who to sue is the first step in any sidewalk injury case. NYC Administrative Code Section 7-210 shifted responsibility from the city to property owners for most sidewalk conditions. This means if you trip on cracked pavement in front of a commercial building or large residential property, the building owner is typically liable.
The city remains responsible in limited situations. If you fell in front of a small owner-occupied home with three units or fewer, you would file a claim against the city. The same applies to sidewalks adjacent to city-owned buildings or defects caused by city tree roots or utility work.
This distinction matters because claims against the city face a brutal 90-day deadline. Miss it, and you lose your right to compensation entirely. Private property owners give you three years, but that does not mean you should wait. Evidence disappears. Witnesses forget. The sooner you act, the stronger your case.
| Property Type | Who Is Liable | Deadline |
|---|---|---|
| Commercial property sidewalks | Property owner | 3 years |
| Residential buildings (4+ units) | Property owner | 3 years |
| 1-3 family homes (owner-occupied) | City of New York | 90-day Notice of Claim |
| City-owned property sidewalks | City of New York | 90-day Notice of Claim |
| Defects from city trees/utilities | City of New York | 90-day Notice of Claim |
| Subway stations | New York City Transit Authority | 90-day Notice of Claim |
Winning a premises liability case requires proving the property owner was negligent. You must show that a dangerous condition existed, that the owner knew or should have known about it, and that they failed to fix it or warn you. Finally, you need to connect that failure directly to your injuries.
The concept of "constructive notice" often decides these cases. Even if the owner did not actually know about a hazard, they are liable if the condition existed long enough that any reasonable inspection would have caught it. A puddle that sat in a grocery aisle for an hour is something the store should have discovered. Surveillance footage and maintenance logs help prove how long hazards went unaddressed.
This is why immediate documentation matters so much. Photograph the hazard before anyone cleans it up. Get the names of witnesses who saw what happened. Request a copy of the incident report. The evidence you gather in the first hours after your fall can make or break your case months later.
Winter brings its own set of dangers to NYC sidewalks. Property owners must clear snow and ice within four hours after snowfall ends. If the snow stops overnight, they have until 11 a.m. the next morning. Simply shoveling a narrow path is not enough. The full sidewalk width must be cleared and treated with salt or sand.
Property owners often raise the "storm in progress" defense, arguing they cannot be liable for falls during active snowfall. This defense has limits. If the owner created or worsened the icy condition through improper treatment that caused refreezing, they can still be held responsible.
Ice injury cases require quick action. By the time you recover enough to think about legal claims, the ice has melted and the evidence is gone. Photograph the conditions immediately and note the weather over the preceding days. Your attorney can subpoena maintenance records to show whether the property owner followed their snow removal obligations.
The steps you take immediately after a fall directly affect your ability to recover compensation. Report the incident to the property owner or manager and insist on a written incident report. Do not let anyone minimize what happened or talk you out of documenting it.
Take photographs of the hazard, the surrounding area, and your injuries. Get contact information from anyone who witnessed the fall. These witnesses may be essential later when the property owner claims the hazard did not exist or was not as dangerous as you say.
See a doctor within 24 hours, even if your injuries seem minor. Some of the most serious slip and fall injuries, including traumatic brain injuries and internal bleeding, may not produce immediate symptoms. Early medical documentation also prevents the defense from arguing that your injuries came from something else.
Contact an attorney before giving any statements to insurance companies. Insurers are trained to extract admissions that can be used against you later. Let your lawyer handle those conversations while you focus on recovery.
The injuries from slip and fall accidents range from minor bruises to permanent disability. Hip fractures are among the most devastating, particularly for elderly patients who may never fully recover their mobility. Wrist and ankle fractures happen when people instinctively try to catch themselves during a fall.
Head injuries deserve special attention. Hitting your head on a hard floor or concrete can cause concussions, skull fractures, or traumatic brain injuries with lasting cognitive effects. Back and spinal injuries, including herniated discs and nerve damage, can produce chronic pain that interferes with every aspect of daily life.
Soft tissue injuries like torn ligaments and strained muscles may not show up on x-rays, but they can sideline you from work and activities for months. Insurance companies often try to minimize these injuries. An experienced attorney knows how to document their true impact on your life.
NYC Comptroller. (2023). Annual claims report FY 2023.
https://comptroller.nyc.gov/reports/annual-claims-report/NYC Administrative Code §7-210. (2003). Liability of real property owners for sidewalk defects.
https://codelibrary.amlegal.com/codes/newyorkcity/latest/NYCadmin/0-0-0-5765NYC DOT. (2025). Sidewalk rules and regulations.
https://www.nyc.gov/html/dot/html/infrastructure/sidewalkintro.shtmlFree consultation. No fee unless we win.
In New York City, the property owner is generally responsible for maintaining the sidewalk next to their building, snow and ice removal included, under Administrative Code 7-210. There are exceptions for certain owner-occupied residential properties. Depending on the facts, the adjacent owner, the building's management company, or a snow removal contractor may be liable. Time matters here. Conditions change fast and evidence disappears with them.
You need to show the owner either created the hazard, actually knew about it, or should have known through reasonable inspection. That can come from surveillance footage, maintenance records, prior complaints, witness statements, or proof the condition sat there long enough that it should have been caught. We know how to investigate and lock down this evidence before it disappears.
Yes, but reporting it at the time makes your case stronger. If you didn't, start documenting now: photograph your injuries, keep the clothes and shoes you were wearing, and write down exactly what happened while it's still fresh. Call us so we can send the store a preservation letter before surveillance footage gets recorded over, which stores typically do within days or weeks.
Document the condition with photos and video, and report it to your landlord in writing. If you're hurt because of a hazard the landlord knew about and failed to fix, you may have a premises liability claim. Keep copies of every complaint and every message. Your landlord has a duty to keep common areas in a reasonably safe condition.
Yes. New York follows a pure comparative negligence rule, so you can still recover damages even if you were partially responsible. Your recovery just gets reduced by your percentage of fault. If you're found 20% responsible, for example, you can still recover 80% of your damages. Don't let partial fault talk you out of a consultation.